Our Sunday Roast has gained an amazing following during lockdown, the Afternoon Tea has been selling out, and due to demand we are expanding what we are able to do. Watch out for Fish & Chips coming soon and our amazing dishes are the perfect treat to get your fix of fine dining during the crisis. Please call us on 01268 422 464 or visit our temporary shop to see what whets your appetite https://shop.downhamhall.com/

HOTEL PREPAREDNESS FOR REOPENING.

The safety of our guests and staff are our priority during the Coronavirus outbreak. Whether you are coming to stay in one of our beautiful rooms, or here for lunch or afternoon tea, we are going above and beyond the government guidelines to ensure you can relax and enjoy your time at our idyllic venue without having to worry about a thing. 

During lockdown, only key workers and the homeless are able to stay at the hotel. 

LUNCH & AFTERNOON TEA

Hand Sanitiser points have been set up at guest contact areas such as the Reception desk and entrance to the Orangery.

 All staff have been trained  on routine cleaning and sanitising procedures for high touch surfaces (minimum of every hour)

We are in the lucky position of having over 3 acres of beautiful land, so our dining areas have been completely redesigned to ensure we adhere to social distancing measures. Food will be delivered on long boards. 

We have created an App so that you can order from table.

We are constantly reviewing and evolving our approach by monitoring what works at other best in class venues, constantly taking feed back from guests and our staff to deliver a gold standard service during these uncertain times. 

BEDROOMS

Rooms are deep cleaned and sanitised before guests check in.

Our staff will not enter guest rooms until after departure date.

Leave dirty towels outside your door, and new linen can be requested at reception should you require it, leave dirty linen in bags provided outside the door. We will not enter rooms to change bed linen.

A message from the owners.

We would like to thank you for your continued support during these difficult times. Whilst the hotel has been closed we have been embarking on projects to make our beautiful location even better. The wildlife has been flourishing, the gardens growing fast, so watch out for Downham Hall Springwatch updates soon. We can’t wait to show you all what we have been doing and hope to see you soon.

Christina and Andrew Metcalfe